Win-Win Negotiations for Conflict Resolution in Hospitality 1.0
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Within Conflict Resolution, there are five specific conflict handling strategies as listed in the Thomas-Kilmann conflict model. There are specific steps that you can take to create a Win-Win Negotiation Process, “win-win,” which describes the collaboration strategy in the conflict model.

 

Learning Objectives –
Thomas-Kilmann Conflict Model
Conflict Solution Strategy Steps

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