Win-Win Negotiations for Conflict Resolution 1.0
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In this module, we’ll focus on specific steps that you can use in a Win-Win Negotiation Process. The phrase “win-
win” is used to describe the collaboration strategy in the conflict model. This module shares many strategies for
working through a conflict situation to get a win-win, and equips participants to lead win-win negotiations to reach
resolutions.

 

At the conclusion of this course you should have:
Defined a win-win negotiation, as well as the six steps of collaborative
conflict management

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