One of the duties of a manager or HR representative is to address employee performance issues. Therefore, it’s important to know your company’s policies and procedures, which address job performance; this knowledge will let you know what course to take, and what your options are.
At the conclusion of this course you should have:
The different types of performance issues
The models that can be used to develop policies around performance for fairness and consistency
Learned how to utilize information for documenting and investigating issues