No business survives on improvisation alone. The most successful companies and businesses have detailed plans guiding their operations and goals at every level, from small front line teams to the highest levels of management. As a manager, you are heavily involved in the planning process. It is important that you understand how plans should be made to help attain the goals for success and growth.

At the conclusion of this course you should have:
• The common errors made in planning
• The five steps of proper planning
• The relationship among strategic, tactical, and operational planning
• Some guidelines for making decisions within your plans