Disciplinary meetings and accepting employee grievances are highly volatile moments in any manager’s experience. Since no two situations or employees are identical, there’s no seamless set of guidelines for what you should say and do. However you handle these situations, it is important that you approach them with common sense, insight, and empathy. There are general recommendations for what you should say or do which we shall examine.
At the conclusion of this course you should have:
• Recommendations for holding a disciplinary meeting
• The situations in which employee grievances are most common
• The best ways to handle employee grievances