The Collection Flow 1.0
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This course identifies the components of a collection policy and the Collection Flow.

 

At the conclusion of this course you will be able to:
*Define a collection touch.
*Recognize current issues and trends related to collecting healthcare bills.
*Differentiate current and past due patient balances.
*Cite up-front collection touch opportunities.
*Cite back-end collection touch opportunities.
*Identify collection policy presentation methods.
*Cite payment solutions.
*List the steps in the Collection Flow.
*Differentiate between the four up-front collection techniques.
*Differentiate between the five back-end collection techniques.

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