Productive Conflict Resolution – An Introduction 1.0
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When conflict is present in an organization it can cause stress and uncertainty. By reframing how employees think
about conflict, and by using team agreements to put a framework for dealing with conflict in place, much of that
stress can be redirected into productivity.

 

At the conclusion of this course you should have:
Defined conflict and about different ways an organization can deal with conflict
Gained examples of team agreements useful in productive conflict-
resolution

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