Managers have a profound effect on whether or not employees want to continuing working for the company. In a recent Gallup poll of one million workers, poor management was the top cause of resignations. Incompetent managers, bullying managers, or managers with poor communication skills can seriously damage employee morale, thus leading to a high turnover. Manager training is important to minimizing this negative impact. There are many different ways in which management policy can improve employees’ perception of their jobs.
At the conclusion of this course you should have:
Fairness in handling conflict
How to manage conflict
How to promote job satisfaction
Other considerations in establishing a successful employee base