Managing Patient Balances 1.0
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This course identifies how patient balances are managed and collected.

 

At the conclusion of this course you will be able to:
*Define the Collection Correspondence Cycle.
*Cite collection communication options.
*Identify methods used to manage back-end collection touches.
*Distinguish the four types of collection tools: aged trial balances, online work list, automated telephone system, and other computer reports.
*Define a delinquent balance.
*Recognize pre-collection and early out programs.
*Recognize Medicare bad debt criteria.

 

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