Feedback and Non-Verbal Communication 1.0
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Communication could be defined as the act of transferring a message and its meaning to one or more people. This sounds simple, but in the real world, communication can pose major challenges. In two-way communication, the parties alternate the roles of receiver and sender, exchanging messages through assorted barriers. Feedback enables each party to confirm the other’s meaning and work toward understanding, while nonverbal communication helps lower the barriers to conveying and receiving meaning.

 

In this course you will learn:
the importance of feedback within a conversation, and
basic details about non-verbal cues that can help you communicate better with your employees

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