Developing Team Confidence 1.0
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Look beyond performance objectives. All teams focus on what needs to be done and when. Such a focus is essential, but there’s another component to the “what must be done,” and that is “how it must be done.” That’s where the manager gets involved. Managers can set expectations for behavior that govern how employees behave toward each other. By communicating expectations for coordination, cooperation, and collaboration upfront, managers set the tone for how the team will work together.

 

Learning objectives –
Performance objectives
Hospitality and confidence

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