Customer Loyalty 2.0
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This is a short course full of stories, advice and simple steps that you can take to turn your customers into loyal fans.

 

• Why is Customer Loyalty important? – Did you know if you can increase customer retention rates by just 5%, you can increase profits by a whopping 95%.
• Turn Customers into Loyal Fans – Ditch the loyalty cards and treat customers like rock fans.
• Tips to Create Loyal Fans – Creating loyal fans comes down to one thing: great customer service. Use our tips to increase customer loyalty.

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