Anticipating Your Customers Needs 1.0
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You can never really know what a person thinks unless they tell you. There are several non-verbal cues you can tune into when interacting face-to-face with your customers – the role that nonverbal communication, body language, expression, and your own listening, all play a role in your relationships with your customers.

 

Good Communication
Non-Verbal Cues
Understanding Cues Digitally

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